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DATA BACKUP Annual Billing
Plan
Connected Subscription service is compatible with Windows 95, 98, ME,
NT, 2000, and XP.
Minimum System Requirements
- Microsoft® Windows® 95 or later operating system
- RAM according to the following guidelines:
- 16MB for Windows 95/98 systems
- 32MB for Windows NT®
- 64MB for Windows 2000 or later
- Approximately 15MB plus 1% of total hard drive space available (for example,
if you have a 10GB hard drive, you should have 115MB available space)
1. Download the Setup File
- If you haven't already done so, download the setup file by clicking
here. You can download the setup file to any location on your computer,
but you must remember this location for step 3. Note: After download and installation
you will be asked to register the software.
- Remain connected to the Internet after downloading the setup file. You
will need the Internet connection for steps 3 and 4.
2. Run the Setup Program
- The setup program performs two important tasks. First, it installs the required
software onto your computer. Next, it creates your account and registers it
at our secure Data Centers.
- The setup program is easy to use. It asks you questions, screen by screen,
until it has all the information required to create your account. If you don't
understand a question on a screen, simply click the Help
button for more information about that screen.
- Since the setup program must send your registration information to the
Data Centers, you must be connected to the Internet. If you disconnect your
computer from the Internet after finishing step 2, you must reconnect before
running the setup program.
- To run the setup program, simply go to the location on your disk where
you downloaded the setup file during step 2, and double-click the file.
Note: During the setup process, the setup
program allows you to print your registration information. You will need
this information if you ever have to reinstall the Connected software. You
should therefore keep this information in a safe place for possible future
use.
3. Perform an Initial Backup
- After the setup program installs the software on your computer and registers
your account at the Data Centers, it opens the software and shows you the
files it is including in the initial backup. Verify that all the files you
want to backup are selected. If not, you can select additional files and folders,
up to the plan limit. You can also de-select any files you don't want backed
up.
- This initial backup is typically the largest and longest backup
you will ever perform, because it is the first time your files are uploaded
to the Data Centers. For this reason, some users prefer to run the
initial backup overnight. After the initial backup is complete, subsequent
backups will be much smaller and faster since the software will have to back
up only new files and changes to old files.
- Make sure you are still connected to the Internet and then click the Backup
Now button. If, for any reason, you should be disconnected from the
Internet during the initial backup, don't worry. Simply reconnect to the Internet
and perform the backup again. The software remembers which files it has backed
up and which files it must still back up.
- Employees subscribing to the Home PC Backup service must back up their
personal systems through their own ISPs.
4. After the Initial Backup Is Complete
- After the initial backup is complete, subsequent backups will be smaller
and faster — and can run automatically, depending on how you configured
your backup settings during the setup process.
- For information on how to use your software, whether it's to perform a
backup, retrieve files, set preferences, or perform other tasks, simply access
the Help file. You can access Help at any screen by clicking
the Help icon in the software or by pressing the [F1] key on your keyboard.
The Help system opens and displays Help for the current screen. You can also
browse through the Help system's table of contents and index for other information
about Connected Service.
If you ever have to reinstall
your software (for example, if your disk crashes and
you must reinstall lost software) you can come back
to these web pages to download the setup file again.
While you would have to rerun the setup program, you
would not be required to go through the registration
process again. The setup program will find your account
information and data at the Data Centers, restore the
registration information on your computer, and allow
you to retrieve any of the valid data files you previously
backed up to the Data Center.
Note: You would only have to reinstall the Connected
software if it no longer existed on your computer due to a disk crash or any
other damage. If you simply lose data files that previously have been backed
up, and your Connected software is still intact, you can simply run Connected,
then retrieve the lost files.
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